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FAQ's

1. Q..What is included in the all inclusive

A...Our all inclusive includes all local spirits, local draught lager, tea and coffee, soft drinks including pepsi, orange, lemon, 7up, tonic, soda,apple juice, orange juice, pineapple juice and hot chocolate.Food includes 4 meals per day from 0800-1200 for Breakfast English we also have a range of cold meats ,fruit yougart and cereals fresh bread and bagels and croissants.
Lunch from 1300-1500 includes three courses of freshly cooked meat fish and also a range of fresh salad. Soup of the day and a range of deserts.
Dinner from 18.30-2100 includes three courses of freshly cooked meat fish and also a range of fresh salad. Soup of the day and a range of deserts.
With our all inclusive drinks service from 0900-2300 from the bar and also with our all inclusive you have free WIFI during your stay
Why not try our BBQ free for the all inclusive from 13:30-17:30. Cooking Hamburgers ,Hotdogs and Pizza.
We also have a range of branded drinks eg Jack Daniels etc..all these products can be purchased from the Hotel at a discounted price for our all inclusive guests.
Ice cream tubs are available in our Buffet all day and also available at the main bar between 1500-1830 when the Buffet is closed.

2. Q..2, Does the Hotel have access for wheelchairs?

A..Yes, in our hotel we have ramps throughout the hotel giving access to all areas including the pool. Also in our rooms you have access to the balcony and also the bathroom. We also Have a luggage room with a shower.

3. Q..3, Does the hotel offer entertainment?

A...,Yes we have an entertainment program that runs from 11 am until 3 pm and again from 7 pm to midnight every day from we open the hotel in May until the end of October. We have a kids club day and night and also live acts every night, you can join in with our game shows, Bingo, Quiz;s, Karaoke, Pool, Table tennis, Water polo, Darts, Archery, Pool Parties, Theme nights and Daily Bbq.

4. Q...4, Do you have a safe in the hotel?

A..., Yes our safe deposit boxes are located in our reception area, which is opened 24 hours per da. The cost of hiring a safe deposit box is 3 euros per day and you must leave a 25 euro deposit when you rent the safe deposit box. The deposit will be returned on departing the Hotel.

5. Q...5, How does your WiFi work?

A...,If your stay with us is on an all inclusive basis the wifi is free also if you book your stay directly with the Hotel via our website the wifi is free. You can also purchase our wifi at reception at a cost of 3 euro per day or 5 euros for three days or 7 euros for seven days.

6. Q..6,How much is the deposit

.A..., When you arrive at the Hotel there is a deposit required of 100 euro per room. This deposit is held during your stay against any breakage or damage caused during your stay at the Hotel. The deposit can be payed by credit card, in euros cash or in pounds. The deposit will be returned at the end of your stay in the Hotel providing the room is returned as you found it

7. Q...7,Does the hotel sell excursions?

A..., Yes, from the Hotel you can purchase a wide range of excursions and tickets for all the theme parks and all the water parks. We also rent ,Irons( 2 euro per day), Hairdryers(3 euro per day) prams(6 euro per day),Toasters (15 euro per week) and Beach Towels ( 3 euro per week).

8. Q,..What is the Tourist tax

* 01/11/2012 - 01/11/2020: In agreement with the Financial and Fiscal Measures Law passed by the Catalan Parliament on 14th March 2012 ( art. 55.2) the payment of the Municipal Tourism Tax on arrival at this establishment will be obligatory as of 1st November 2012. The Tourism Tax will be applied to overnight guests over 16 years of age. The rates indicated per person per night, vary according to different categories of establishment and area: rest of Catalonia 0.50€. The maximum amount applicable will be 7 units per stay per person. Please note that the price of our services will not include the mentioned tax in any case.

9. Q, How can I get a Transfer from the airports to the Hotel?

A, From Reus airport you can take the Plana bus at a cost of 6.95 one way per adult to Salou or a Taxi at a cost of 30 euro one way.
from Barcelona you can also get the plana bus at a cost of 15.95 euro adult single or a taxi at a cost of 200 euro one way.
The plana bus is free to children under 3 years old
From Reus to the inter2salou is 13 km
From Barcelona to the inter2salou is 92 km